Our Promises

Your LOCAL IT Company.

For all your "IT" Needs

Our promises:

Guaranteed response time – We will respond to your issue within 2 hours or less based on the Service Level Agreement (SLA) signed.

Satisfaction Guaranteed – We assure complete satisfaction to the service, product and IT consultation provided.

Flexible Support – Our Service Desk is on call from 8 am to 6 pm, Monday to Friday. But if need arise, we can assist 24×7 for urgent matters.

Proactive monitoring and Automated resolution – We can monitor your infrastructure 24/7 to detect issues and resolve them in a timely manner using automated resolution to avoid any down time.

Remote support – We efficiently work through remote support to resolve client issues leading to quicker solution and less wait time.

Best professional service – We believe in providing professional and timely services to all our clients.

Enterprise-level organization – We maintain detailed documentation & follow procedures to deliver a superior quality of professional service.

Onsite help desk – We don’t outsource to third companies. When you call, it will be attended by a real human – not just a human voice.

Detailed reporting – We provide detailed report on the services provided as per the Service Level Agreement (SLA).

No Geek Talk – Our IT support will explain the issue and its solution using simple, easy to understand terminology.